At Gangbuzz Aqua, your satisfaction is our top priority. We want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help.
🛒 Returns
🔖 You may return products within 7 days of receiving your order.
🔖 To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
🔖 Certain items like perishable goods (fish, plants, live feed, etc.) are non-returnable.
🔄 Refunds
🩸Once your return is received and inspected, we will notify you of the status of your refund.
🩸Approved refunds will be processed within 7–10 business days to your original method of payment.
🩸Shipping charges are non-refundable.
🔁 Exchange Policy
🦑 Items can be exchanged only if they are defective or damaged upon delivery.
🦑 Please contact us immediately with pictures or videos of the issue.
🚚 Return Shipping
☄️Customers are responsible for paying their own shipping costs for returns.
☄️If the return is due to our mistake (wrong or defective product), we will cover the shipping charges.
❌ Non-Returnable Items
🎀 Live pets (fish, plants, snails, etc.).
🎀 Aquarium water, salts, or consumable items (food, medicine, etc.).
🎀 Products bought on special sale/discount offers.
📞 Need Help?
🎯For return or refund requests, please contact us:
📞 Phone/WhatsApp: +8801671137366
📘 Facebook: Gangbuzz Aqua
✉️ Email: Ghb.arif@gmail.com
🏪 Daraz Shop: Gangbuzz Aqua
▶️YouTube: Gangbuzz Aqua
